Privacy Policy
At Lady Collection, we value your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you use our website: www.ladycollection.online.
By using our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information when you visit or make a purchase from our site:
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Personal Details: Name, address, phone number, email address
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Order Details: Product preferences, payment method, shipping details
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Device Information: IP address, browser type, time zone, and cookies
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Communication Data: Emails, messages, customer service chats, etc.
We collect this data to ensure smooth processing of your orders, to provide support, and to improve your shopping experience.
2. How We Use Your Information
We use the collected data for purposes such as:
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Fulfilling and delivering your orders
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Processing payments securely
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Communicating order updates or promotional offers
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Responding to your inquiries or customer service requests
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Improving our website functionality and user experience
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Preventing fraud and ensuring platform security
3. Sharing of Information
We do not sell or rent your personal information to any third party.
We may share your data only with:
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Trusted delivery and logistics partners for order fulfillment
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Payment gateway providers to process your payments securely
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Legal authorities if required under law or for fraud prevention
All such partners are required to follow strict confidentiality and data protection standards.
4. Data Security
We implement a variety of security measures to protect your information:
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Secure server hosting and encrypted connections (SSL)
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Limited access to authorized personnel only
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Safe payment gateways with industry-standard encryption
However, no online system is 100% secure. While we do our best, we cannot guarantee absolute protection of your data.
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or updates to inaccurate data
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Ask us to delete your personal information, where applicable
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Opt out of marketing or promotional communications at any time
To request any of the above, please email us at ladycollection.online@gmail.com.
6. Cookies and Tracking
We use cookies to improve your browsing experience and gather analytics about site usage. These cookies help us understand visitor behavior and serve more relevant content.
You can control or disable cookies from your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before interacting.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the “Last Updated” date mentioned below.
We encourage you to review this page periodically.
Last Updated: August 2, 2025
9. Contact Us
If you have any questions, concerns, or feedback about our Privacy Policy, feel free to contact us:
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Phone / WhatsApp: +91 63542 63392
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Address: 16, Vastu Row House, Near Kum Kum Residency, Kamrej Gam Road, Kamrej – 394180, Surat, Gujarat, India